Someone is angry with the service they received on the cruise ship. They want to speak to whomever is in charge about the bumpiness of their ride, in addition to, the poor service. The captain volunteers to coax the angry passenger, but the passenger is extremely rude and verbally attacks the captain as soon as he approaches. The captain maintains his composure for a short amount of time, then, he becomes angry. He begins to tell the passenger that he is rude and obnoxious and that he does not want him on his ship anymore. He offers a full refund if the passenger would just leave. The passenger realizes how angry and selfish he is being and apologizes. The captain, now furious, refuses to hear and accept his apology. Instead he gives him a time limit to get off of his ship. The passenger realizes what a horrible person he was being, taking his argument with his wife earlier in the day, out on the captain. Now he was ashamed and kicked off the boat!
